Irish Rail - Customer Service.

The following is an actual exchange of correspondence between a customer and
the Irish Railway Company.

Gentlemen,
I have been riding your trains daily for the last two years, and the service
on your line seems to be getting worse every day. I am tired of standing in
the aisle all the time on a 14-mile trip. I think the transportation system
is worse than that enjoyed by people 2,000 years ago.
Yours truly,
Patrick Finnegan

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Dear Mr. Finnegan,
We received your letter with reference to the shortcomings of our service
and believe you are somewhat confused in your history. The only mode of
transportation 2,000 years ago was by foot.
Sincerely,
Irish Railway Company
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Gentlemen,
I am in receipt of your letter, and I think you are the ones who are
confused in your history. If you will refer to the Bible and the Book of
David, 9th Chapter, you will find that Balaam rode to town on his ass.
That.... gentlemen, is something I have not been able to do on your train in
the last two years!
Yours truly,
Patrick Finnegan.